Privacy Policy

At Sundri, we respect your privacy and are committed to keeping your personal information safe and secure while you browse and shop on our website. We take all necessary measures to ensure that the information you share with us is protected and not misused. If you have any questions about our privacy and security practices, please feel free to contact us. Your feedback is important to us, and we continuously strive to improve our services to serve you better.

What information do we collect from you?

We collect personal details necessary to fulfill your orders, such as your name, email address, shipping address, and phone number. This information is collected when you place an order, purchase a gift card, or sign up for updates. To help you find the best fit from our ready-to-wear collections, we may also collect your preferred size or body measurements to compare against our standard sizing charts.

When is my personal information collected?

Your information is collected when you create an account, place an order, subscribe to emails, or interact with our website and services.

How do we use your data?

Your data is used primarily to process and ship your order. We also use it to:
1. Send you updates on your order status.
2. Improve our website experience using cookies.

Is my information used for anything other than order-related services?

Your information is primarily used for order processing, delivery, customer support, and improving our website and services to serve you better.

Does Sundri use cookies on its website?

Yes, we use cookies and similar tracking technologies to understand your preferences, improve your browsing experience, and enhance our website functionality.

What type of data is collected through cookies?

Cookies may collect non-personal information such as your browsing activity, clicks, and general website usage to help us improve your shopping experience.

Does Sundri store sensitive information like passwords in cookies?

No, we do not store confidential information such as passwords, credit card, or debit card details in cookies or our servers

Is my browsing data linked to my personal identity?

No, the data collected through cookies is used only for analytical and experience improvement purposes and is not traced to individual customers.

Is my payment information secure on the Sundri website?

Yes, all transactions on our website are protected using Secure Socket Layer (SSL) technology which encrypts your payment and personal information, ensuring maximum safety. Whether you use UPI, Wallets, or Cards, your financial data is encrypted and handled by professional payment providers.

What is SSL and how does it protect my data?

SSL (Secure Socket Layer) encrypts the information you enter on our website before it is transmitted, ensuring that your data remains secure and protected during the transaction.

Does Sundri store my credit or debit card details?

No, we do not store or retain your card information. All payment details are securely transmitted directly to the payment gateway through encrypted SSL technology.

How does Sundri protect customer data?

We use updated security technologies and reasonable safeguards to protect your personal information from unauthorized access, ensure data accuracy, and maintain secure usage of your information.

How can I know if my transaction is secure?

When you make a purchase, a locked padlock icon or secure key symbol will appear in your browser window. This indicates that your transaction is protected by SSL encryption.

Is my personal information protected from unauthorized access?

Yes, all customer data collected on our website is secured. Our databases are protected by industry-standard firewalls to prevent unauthorized access to your personal and sizing information.

How Do I Update My Account Information?

You can update your account information anytime by logging into My Account and selecting Account Information.

How Do I Remove My Name from the Sundri Email List?

You can unsubscribe from our emails at any time by clicking the Unsubscribe link included in any Sundri email. Once unsubscribed, you will no longer receive promotional emails from us.

How long do we keep your information?

We retain your information as long as you have an account with us to make your future shopping easier. Measurement profiles are kept, so you don't have to re-measure for every order. You can request the deletion of your data at any time.